Privacy Policy

Welcome to flydivinetreasurekash - Your trusted partner for Kashmir tours and travel. Your privacy is of utmost importance to us.

1. Information We Collect

We collect information to provide you with the best travel experience in Kashmir. This includes:

A. Personal Information:

• Name, email address, phone number, and postal address
• Travel preferences, booking details, and itinerary information
• Payment information (processed securely through third-party payment gateways)
• Passport details and ID information (when required for bookings)
• Any additional information you provide through contact forms or inquiries

B. Non-Personal Information:

• Browser type, device information, and operating system
• IP address and location data
• Pages visited, time spent on our website, and referring URLs
• Cookies and similar tracking technologies

2. How We Use Your Information

Your information helps us deliver exceptional travel services. We use it to:

• Process and confirm your tour bookings and reservations
• Communicate with you regarding your travel plans and itineraries
• Provide customer support and respond to your inquiries
• Send booking confirmations, travel updates, and important notifications
• Improve our website functionality and user experience
• Personalize your travel recommendations based on your preferences
• Send promotional offers and newsletters (only with your consent)
• Comply with legal obligations and prevent fraudulent activities
• Analyze website traffic and user behavior for service improvement

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and login information
• Analyze website traffic and understand user behavior
• Provide personalized content and advertisements
• Improve website performance and security

You can control cookie settings through your browser preferences. However, disabling cookies may affect certain features of our website.

4. Sharing and Disclosure of Information

We respect your privacy and do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With hotels, transport providers, tour guides, and other travel partners necessary to fulfill your bookings
• Payment Processors: With secure payment gateways to process your transactions
• Legal Requirements: When required by law, court order, or government authorities
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Protection: To protect our rights, property, safety, or that of our users and the public

All third-party service providers are contractually obligated to protect your information and use it only for the intended purposes.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission (SSL/TLS)
• Secure servers with restricted access
• Regular security audits and updates
• Employee training on data protection practices

While we strive to protect your information, no method of electronic storage or internet transmission is 100% secure. We cannot guarantee absolute security but continuously work to enhance our protective measures.

6. Third-Party Links

Our website may contain links to third-party websites, such as booking platforms, social media, or partner sites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.

7. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request corrections to inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing emails at any time
• Data Portability: Request your data in a structured, commonly used format
• Withdraw Consent: Withdraw your consent for data processing where applicable

To exercise any of these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Travel booking information is typically retained for 7 years for tax and legal compliance purposes.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

10. International Data Transfers

If you are accessing our services from outside India, please note that your information may be transferred to and processed in India. By using our services, you consent to the transfer of your information to India and other countries where our service providers operate.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will notify you by posting the updated policy on this page with a revised "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please don't hesitate to reach out:

Thank you for trusting flydivinetreasurekash with your Kashmir travel experience. We are committed to protecting your privacy and providing you with unforgettable memories in the paradise of Kashmir.

Go Back